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Acceptable Use Policy (AUP)
All Nashville Web Hosting customers
are bound by the following Acceptable Use Policy. This
document may be updated from time to time. Please consult
this site periodically for the most recent revision
of this document.
No Nashville Web Hosting customer
shall:
1. Do anything illegal
or anything that adversely affects Nashville Web Hosting's legal
interests. The following list is non-exclusive, and
should not be considered license to commit other illegal
activities not specified below. All illegal activity
is prohibited, and Nashville Web Hosting will cooperate fully with
any law enforcement officials and/or agencies investigating
and/or prosecuting such activities.
-
Cracking/Hacking - attempts to access accounts or
systems other than the user’s own accounts or
systems or an account or system that the user has
been explicitly authorized to access is illegal under
federal and state law.
Child pornography - as defined by U.S. law. This is
strictly prohibited and dealt with quickly and harshly.
-
Interstate gambling - because Internet traffic generally
ignores state and country boundaries, any Internet
based gambling site is restricted by Federal Inter-state
gambling regulations.
Pyramid schemes or fraud - are illegal under a number
of Federal, State and Local laws.
-
Theft of services - attempts to utilize services that
are not contracted for is considered theft and will
be dealt with as such.
Harassment - use of Jolt Host network to harass or
threaten (in the legal sense of those terms) any other
person is prohibited.
Please consult an attorney if you are unsure of the
legal status of your activities.
2. Do anything that
threatens the integrity of Jolt Host network or the utilization
thereof by other persons.
-
Denial of Service (DOS) attacks - no customer will
commit a DOS attack against any Nashville Web Hosting's host, or
any other host on the Internet. Similarly, no Jolt Host
customer will willfully or negligently allow incitement
of others to attack any host on Nashville Web Hosting network,
or any other host on the Internet.
- RBL-
No customer shall do anything that could get any portion
of Nashville Web Hosting IP space put on the RBL (Realtime Black
List) as maintained by MAPS (http://www.mail-abuse.com)
or other similar organizations, or perform activities
that would cause portions of the Internet to refuse
to route traffic to any portion of Nashville Web Hosting IP space.
- Perform
actions that cause unusual load on Nashville Web Hosting servers
(for example, mail servers, web servers, usenet servers,
name servers, etc.), that cause slowness or denial
of service to other Jolt Host customers.
3.
Do anything that threatens the Internet or any other
network.
-
No customer shall take actions that cause any portion
of the Internet, or the Internet as a whole, to become
unusable to any other portion of the Internet, or
the Internet as a whole.
-
No customer shall take actions that degrade the usefulness
of the Internet, or any portion of the Internet, either
through network degradation, flooding of usenet or
email or so on.
4.
Spam - No customer shall send unsolicited commercial
email, unsolicited mass mailings, spam or flood usenet
newsgroups, or anything of that sort. If you have questions
about what is allowed and what is not, please refer
to http://spam.abuse.net, and/or email abuse @ NashvilleWebHosting.com
for clarification.
- No
spam may originate from Nashville Web Hosting IP space.
- No
spam may advertise sites or services located on Jolt Host
IP space (even if the spam originates elsewhere).
- No
Nashville Web Hosting customer shall use third party mail servers
to relay spam. This is considered a DOS attack on
the third party and will be treated as such.
- No
customer shall participate in pyramid schemes or email
chain letters.
- Use
of Nashville Web Hosting facilities to provide software or lists
for mass mailing unsolicited email is prohibited.
Furthermore,
all Nashville Web Hosting customers must:
1. Maintain the following
email addresses and respond promptly to all email sent
to these addresses:
abuse@ NashvilleWebHosting.com
postmaster@ NashvilleWebHosting.com
2. Maintain and enforce
on their clients an AUP similar in scope and intent
to this document.
3. Maintain a policy
requiring proper "From" and/or "Reply-To"
headers for email and usenet postings.
4. Maintain proper security
on their mail server, to prevent the mail server from
being used as a "spam amplifier" by third
parties. Servers must restrict "email relaying."
(Not applicable to customers who do not maintain a mail
server.)
Nashville Web Hosting reserves the
right to terminate or interrupt any account in part
or in full without refund for violation of these Acceptable
Use Policy. In all but the most extreme or serious cases,
good faith attempts will be made to resolve an issue
without interruption of service. In cases where service
has been terminated or interrupted, resolution will
be handled on an individual case basis, at Jolt Host'
sole discretion.
For further explanation
of any portion this document, or to determine whether
your intended activities are permissible under the terms
of this document, contact us at abuse@ NashvilleWebHosting.com.
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